Shipping policy
Shipping Policy
Last updated: October 2026
Where we ship
We currently ship to the 48 contiguous United States and Washington, D.C. We do not ship to Alaska, Hawaii, Puerto Rico, US territories, PO boxes or APO/FPO addresses at this time.
Shipping cost
Shipping is free on every order, with no minimum purchase.
Processing time
Orders are processed and shipped from our US warehouse within 1-3 business days (Monday to Friday, excluding US federal holidays).
Delivery time
Once shipped, orders are typically delivered within 3-7 business days, depending on the carrier (FedEx, UPS, USPS or DHL) and your location. In total, please allow 4-10 business days from the day you order. Delivery times are estimates and may be affected by carrier delays, weather or high-volume periods.
Tracking
You will receive an email with your tracking number as soon as your order ships. If you have not received it within 4 business days of your order, please contact us.
Multiple items
If you order several products, they may ship in separate packages from different US warehouses and arrive on different days.
Damaged packages
If your package arrives visibly damaged, please take photos of the box and the item and email us within 30 days of delivery. See our Refund Policy for details.
Incorrect address
Please double-check your shipping address at checkout. If you notice a mistake, email us right away. We can update the address only before the order ships.
Contact us
Questions about shipping? Email contact@glideafit.com.